Acceptance. By using thebroomlist.com, our applications, forms, tools, and any related services we offer (together, the “Services”), you agree to these Terms of Use and our Privacy Policy. If you do not agree, please do not use the site or submit an application. When you submit an application you are asked to accept these terms and our Privacy Policy before your application can be sent, and that acceptance is recorded with the date and time. We may update these terms from time to time; changes take effect when posted here, and continued use after changes means you accept them. Where a change is material and affects an existing client or member, we will give notice directly. Where these terms describe how we work, they describe our current practices, which may change as described here. The commitments in these terms, including our agreement to arbitrate, stay in effect unless they are changed as these terms allow.
Electronic agreement. You agree that we may communicate with you electronically, and that electronic acceptances, signatures, and records satisfy any requirement that an agreement be in writing or signed. You may withdraw this agreement by writing to us, though doing so may prevent us from providing the Services.
Eligibility. You must be at least 18 years of age to use this site, and at least 21 years of age and resident in the United States or Canada to apply for our Services. By applying for or using the Services, you represent and warrant that you are 21 or older, that you reside in the United States or Canada, that you have the right and capacity to agree to these terms, that you have never been convicted of or pleaded no contest to a felony, that you are not required to register as a sex offender with any government entity, that you have never been convicted of an offense involving domestic violence, stalking, or sexual misconduct, that you are not subject to a protective or restraining order, and that you are not otherwise barred from using the Services under applicable law. Membership and matchmaking services carry additional eligibility criteria described on the site and confirmed during our application process. THE BROOM LIST DOES NOT ROUTINELY CONDUCT CRIMINAL BACKGROUND SCREENINGS ON APPLICANTS OR MEMBERS. Our vetting may include a video call, an interview, a home visit, and a conversation with a reference the applicant provides. We make every effort to complete each of these steps and we do not represent or guarantee that every step is completed for every person, because some are not available to us in every case. Our video verification confirms only that the person we are speaking with matches the photographs and the account of themselves they have given us, and it is a person looking, not software measuring. We do not collect, use, or store biometric identifiers. We do not inspect government identification, we do not collect or verify Social Security numbers, we do not routinely run criminal, sex offender, or court record checks as part of vetting, and we do not verify employment, income, education, or marital status through any official or government source. We may compare what you tell us against information obtained from third-party data providers. What we know about you is what you have told us, and none of it is a substitute for your own judgment about anyone you meet. We may review publicly available records, or conduct a background check using them, at any time to confirm compliance with this section. If we ever introduce screening through a consumer reporting agency, we will tell you and obtain your permission first, as the law requires.
Sensitive information. Our application asks about race and ethnicity, faith and religion, the genders you date, your political views, your views on intimacy in a relationship, and your family circumstances, and it may capture information about your health circumstances. We ask because matching on shared background, faith, outlook, and orientation is the substance of the service. By providing that information you give us your explicit permission to use it for the purposes described in our Privacy Policy. Any question you would rather not answer may be left blank. You may withdraw this permission at any time by writing to us, and we will delete the information unless we are required to keep it.
Our services. Our Services are offered only to people resident in the United States and Canada. This site and our application are not directed to, and our Services are not offered in, any other country. We provide boutique matchmaking, dating coaching, and a member database, and we may also offer consultations, courses, guides and other digital materials, live and virtual events, workshops, speaking, and related services from time to time. We may offer any of these under The Broom List name or under an affiliated brand we own, and these terms and our Privacy Policy apply to all of them unless we say otherwise. Specific services for clients and members are governed by separate written agreements provided before any engagement begins, and purchases of courses, events, and digital materials are governed by the terms presented at the point of purchase. By joining in any capacity, whether as a matchmaking client or a database member, you agree that we may present your profile in confidence within our partner network, including to partner matchmakers’ own clients, as described below, and that we may receive a referral fee in connection with an introduction. Acceptance into membership or matchmaking is at our sole discretion, and we may decline or end Services for any reason or no reason.
Your information. You agree that all information you provide to The Broom List, whether in applications, forms, or conversation, is truthful, accurate, and complete, and that you will keep it current. This includes promptly informing us of changes in relationship status, income and financial status, and professional and employment status. We may obtain information about you from third-party sources to verify what you have provided. If you are pursuing matchmaking services, you represent that you are single. Material misrepresentation is grounds for declining or ending Services without refund, except as required by applicable law. You also confirm that you are not employed by, and are not personally or professionally affiliated with, another matchmaking company or agency.
Your content. You keep ownership of the photos and information you submit. You give The Broom List a non-exclusive, royalty-free license, which we may sublicense to partner matchmakers and service providers, to use, store, copy, edit (for example, cropping or retouching photos), and share them, and to create profiles from them, as needed to provide our Services and as described in our Privacy Policy. This license continues until your information is deleted, except for copies already shared in the ordinary course, which we will ask partners to delete. Marketing use is limited as described under Marketing use. You confirm that you have the right to share everything you submit, including permission from the photographer and anyone else pictured.
Interactions with other members. You are solely responsible for your communications and interactions with anyone you meet through the Services. We accept member information as supplied and do not guarantee its accuracy, and we make no guarantees, warranties, or representations as to the conduct or compatibility of any member. You agree to take reasonable precautions in all interactions, especially when meeting in person, and we encourage you to conduct whatever due diligence you deem appropriate on anyone you date, regardless of how you meet. We may, but are not required to, monitor communications and disputes between members. To the fullest extent permitted by law, The Broom List is not liable for any damages, including emotional distress or physical injury, arising from communications, meetings, or interactions between members or between you and any other person.
Assumption of risk and release. YOU UNDERSTAND THAT MEETING PEOPLE YOU DO NOT KNOW CARRIES RISKS, AND YOU VOLUNTARILY ASSUME THEM. TO THE FULLEST EXTENT PERMITTED BY LAW, YOU RELEASE THE BROOM LIST LLC AND ITS OWNERS, FOUNDER, MANAGERS, EMPLOYEES, CONTRACTORS, AGENTS, AND AFFILIATED BRANDS (TOGETHER, THE “BROOM LIST PARTIES”) FROM ALL CLAIMS, INCLUDING CLAIMS BASED ON THEIR NEGLIGENCE, ARISING OUT OF DISPUTES OR INTERACTIONS BETWEEN YOU AND ANY MEMBER, CLIENT, MATCH, PARTNER MATCHMAKER, OR OTHER THIRD PARTY. THIS RELEASE DOES NOT COVER GROSS NEGLIGENCE, WILLFUL MISCONDUCT, OR FRAUD. If you are a California resident, you waive California Civil Code Section 1542, which says: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.”
Confidentiality. You agree to keep confidential any information you receive about other members, including names, ages, photographs, occupations, and other biographical details, and not to share it publicly or with any third party or use it for any unlawful purpose. You may share a match’s first name, photo, and date plans with someone you trust for your safety, and you may share information with law enforcement or your own advisors, or as the law requires. In presenting potential matches, The Broom List may share selected biographical information with prospective matches, such as first name, age, photographs, income range, occupation, city and state, family and relationship status, and other general details. Telephone numbers are shared once both parties have confirmed an introduction. As part of searching on your behalf, we also present your profile, in confidence, within our own affiliated brands, to partner matchmakers we work with, and through the professional matchmaking networks and shared candidate pools our industry uses, and candidates are presented to us in the same way. Partner matchmakers may share your profile, in confidence, with their own clients who may be a good match for you. We share only what is needed for an introduction to be considered, and we do not release your contact details without telling you first. Participation in that network is a condition of membership. We accept referral fees from matchmakers and matchmaking services we work with when we introduce a member to them, which some state privacy laws treat as a sale of personal information. Where the law where you live gives you a right to opt out of a sale or of sharing, we honor it, and because network participation is a condition of membership, exercising it ends your membership. Our Privacy Policy sets this out in full. We may also make information available to you through a secure member area if we offer one. You also agree not to share the terms of any agreement you have with us, including our pricing and the structure of our services, with any third party. Nothing in this section limits your right to leave an honest review of your experience.
Partner matchmakers. Partner matchmakers and the matchmaking networks we work with are independent businesses, not our agents. We are not responsible for their services, their clients, or their handling of information, and we work only with partners who agree to hold what we share in confidence.
Safety. We may share information with a match, partner matchmaker, venue, or law enforcement when we believe in good faith that it is needed to protect someone’s safety, to look into misconduct, or to comply with the law.
Calls and records. Consultations, vetting interviews, and coaching calls may be recorded, to capture matching information accurately and to keep the quality of the service consistent. We tell you before any recording begins and ask for your agreement, and where the law requires every party to consent we take that agreement on the recording itself. If you would rather not be recorded, tell us and we will take written notes instead. We take and retain notes from communications with members, including calls, video calls, meetings, texts, emails, and messages, for the purpose of providing Services. We keep recordings and transcripts for as long as we hold your file, and we do not delete them unless you ask us to in writing.
Records and retention. We do not delete your file on a schedule. Applications, notes, recordings, correspondence, photographs, and everything else you provide or we obtain in the course of working together are kept unless you ask us in writing to delete them, as described in our Privacy Policy. Write to hi@thebroomlist.com with the subject line “Deletion request” and we will tell you what we hold, delete it, and confirm in writing when it is done. We may keep signed agreements, payment and tax records, a record of anyone removed from our services for safety or conduct reasons, and backups until they are overwritten. We will ask partner matchmakers to delete your profile, though we do not control their records. If you are a member or client, deleting your file ends your membership. We retain all materials submitted to us unless you ask us in writing to delete them or the law requires us to act.
Marketing use. We may use non-identifying biographical information (for example, age, city, occupation, and interests) and anonymized correspondence in our marketing, in any medium, including our websites, email, social media, print, audio, video, podcasts, and speaking engagements. Our practice is to ask for your permission before we feature your full name, voice, or photographs in our own marketing, and you may decline without any effect on the service you receive. Photos and video taken at events where notice of filming is posted are covered under Events below. Partner matchmakers, the platforms we use to hold and share profiles, and other third parties control their own websites and channels, and we are not responsible for what they publish. If your information or photos appear somewhere you did not expect, tell us at hi@thebroomlist.com and we will work promptly to have them removed.
Conduct. You agree to treat our team and any members you are introduced to with honesty and respect. You agree not to: make defamatory statements about The Broom List, its representatives, or its members; disclose confidential information; contact, or try to contact, anyone whose profile or information you received through us, including through social media or dating apps, unless you have both agreed to an introduction through us, or use anything you learn through us to bypass our Services; contact a member or anyone on our team after they have asked that communication stop, or otherwise cause them nuisance or anxiety; act in an abusive, threatening, harassing, obscene, or discriminatory manner; obstruct others from using the Services; impersonate any person; use the Services for any commercial purpose, including promoting products or services to members; provide us with photographs or materials whose rights belong to a third party; or misuse, scrape, or attempt to interfere with the site. Nothing in these terms restricts your right to leave an honest review or make truthful statements about your experience. We may end Services for violations of this section, including based on written or verbal complaints of inappropriate behavior from members or our team, without refund of amounts already paid except as required by applicable law, and we reserve all rights to enforce these obligations.
Text messages. We may contact you by email, telephone, or text message at the details you provide. If you give us your mobile number, we may send you text messages about your application, consultation, membership, introductions, and dates. We may also send you texts about our events, programs, openings, and offers where you have given separate written permission for that, which we ask for on its own and which is never a condition of receiving the Services. Message frequency varies and standard message and data rates apply. Reply STOP at any time to stop receiving texts, or tell your matchmaker. Reply HELP for help.
Payments. Fees are shown at the time of purchase or on your invoice and may include taxes and payment processing fees. We may change our prices at any time, and changes do not affect services you have already paid for. Credits, promotions, and discounts have no cash value, cannot be transferred, and expire as stated when offered. If a payment fails or is reversed, we may pause or end the related service. You agree to contact us to resolve any billing concern before disputing a charge with your card issuer or payment provider. If you buy a service for someone else, they must accept these terms, and any refund goes to the original payer. Refunds for consultations, sessions, courses, events, and digital products are as stated at the point of purchase.
Recurring memberships. If we offer a membership or program that renews automatically, we will show the price, billing frequency, and how to cancel before you sign up, and you may cancel online or by email before your next billing date. Cancelling stops future charges. Fees already paid are not refunded unless stated at sign-up or required by law.
Your costs. You are responsible for your own costs of dates, travel, photographs, and anything else you choose to purchase in connection with the Services, unless we agree otherwise in writing.
Coaching and consultations. Coaching, consultations, and The One Conversation are educational and personal development services. They are not therapy, counseling, or medical care, and they do not create a therapist relationship.
Events. If you attend an event we host or co-host, in person or online, you agree to follow the event rules and these terms, and we may remove anyone at our discretion without refund. Events may take place at third-party venues, and we are not responsible for the venue, its staff, food and drink, or other guests. You are responsible for your own transportation and alcohol consumption, and you attend at your own risk. Where alcohol is served, you must be 21 or older. Events may be photographed, filmed, or recorded. Where they are, we will post notice, and by attending you agree to appear in that footage and that we may use it in our marketing. If you would rather not be photographed, tell our team at the event. We may change, reschedule, or cancel an event, and refunds are as stated at the time of purchase.
Media. We may be featured in television, film, podcasts, or other media. We will not identify you in that coverage, or give a production your details, without your separate written consent and any release the production requires.
Artificial intelligence. We use artificial intelligence in a few places today, set out below. Where automation would serve you better we may adopt it, and we will update this section and say what changed before we do. First, in our writing: we use artificial intelligence tools to help draft, organize, and check materials, including some of the copy on this site and some of the emails we send. A person writes the substance and reviews it before it reaches you. Second, in our imagery: some of the photography and film on this site is created or enhanced with artificial intelligence. It does not depict any real person, and it is not presented as a client, a member, or a real outcome. Images of actual clients and members, and messages attributed to them, are real and used with permission. Anonymized messages are used as described under Marketing use. Third, in member profiles: we may use artificial intelligence tools to help assemble a profile from information you have already provided, a person reviews it before any client sees it, and you may ask to see your profile and have anything inaccurate corrected. Fourth, in calls: when a consultation, vetting interview, or coaching call is recorded with your agreement, we may use artificial intelligence tools to transcribe and summarize it, and a person reviews the notes. Fifth, if we add an interactive feature to this site, it will identify itself as artificial intelligence, clearly and conspicuously, at the point you encounter it. We do not operate one today, we do not present software to you as a member of our team, and if you ask whether you are interacting with a person, we will tell you.
No artificial intelligence system decides who is accepted or introduced today. Acceptance, decline, membership, and every introduction are decided by a person who can see your whole application, and if that ever changes we will tell you before it does. We do not create artificial intelligence generated images, video, or audio of any real person, and we would ask your permission before that ever involved you. We will not use an artificial or prerecorded voice to call you without your prior consent. We do not use artificial intelligence to determine what you are charged. We do not use your information to train large language models or other artificial intelligence systems, and we choose providers and settings that keep your information out of their training wherever their terms give us that control.
Intellectual property. The Broom List name, our affiliated brand names, our logos, and all content and materials we produce, including guides, courses, workbooks, recordings, event materials, and anything else we make available, are owned by The Broom List LLC and may not be copied, reproduced, resold, or distributed without our written permission. Anything you download or are given access to is licensed to you for your own personal use only, and access may be limited to a stated period or to your own account.
No guarantee of outcomes. Matchmaking is a personal service involving human compatibility. While we work diligently for every client, except as stated in a signed membership agreement, we do not and cannot guarantee any particular number of matches, dates, relationships, engagements, or marriages, or that using the Services will result in meeting anyone. Guidance from The Broom List is not a substitute for professional medical, mental health, financial, or legal advice.
Disclaimers and limitation of liability. The site, its content, and the Services are provided “as is” and “as available,” without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement, except where such warranties cannot be excluded by law. TO THE FULLEST EXTENT PERMITTED BY LAW, THE BROOM LIST PARTIES ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF, OR INABILITY TO USE, THE SITE OR THE SERVICES, INCLUDING DAMAGES ARISING FROM THE CONDUCT OF ANY MEMBER OR THIRD PARTY, ERRORS OR INTERRUPTIONS, UNAUTHORIZED ACCESS TO THE SITE, ANY LOSS, PERSONAL INJURY, OR THEFT RESULTING FROM ANYONE’S USE OF THE SERVICES, OR ANY DAMAGE TO YOUR DEVICE FROM USING THE SITE, REGARDLESS OF THE THEORY OF LIABILITY, INCLUDING NEGLIGENCE, AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE BROOM LIST PARTIES’ TOTAL LIABILITY TO YOU FOR ALL CLAIMS RELATING TO THE SITE OR THE SERVICES IS LIMITED TO THE GREATER OF THE AMOUNT YOU PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM AROSE OR ONE HUNDRED DOLLARS. THESE LIMITS DO NOT APPLY TO GROSS NEGLIGENCE, WILLFUL MISCONDUCT, OR FRAUD. To the extent the law allows, any claim must be brought within one year after it arises. Some jurisdictions do not allow certain limitations of liability, in which case portions of this section may not apply to you.
Indemnification. You agree to defend, indemnify, and hold harmless the Broom List Parties from and against any claims, damages, liabilities, costs, and expenses, including reasonable attorney’s fees, arising out of your misuse of the Services, your content, your interactions with anyone you meet through us, or your breach of these Terms of Use. We reserve the right, at our own expense, to assume the exclusive defense of any matter subject to indemnification by you, and you agree to cooperate with that defense.
Termination and modification. We reserve the right to suspend, modify, or discontinue the site or the Services, in whole or in part, at any time, with or without notice, and we will not be liable to you or any third party for doing so.
Events beyond our control. We are not responsible for delays or failures caused by events beyond our reasonable control, including illness, emergencies, travel disruptions, technology or service provider outages, natural disasters, or public health orders. If this affects a membership, we may pause it and extend the term.
Accessibility. We want this site to be usable by everyone. If any part of it presents a barrier to you, write to hi@thebroomlist.com with the subject line “Accessibility” and we will help you directly and work to fix the issue.
Resolving a problem, first. If something goes wrong, write to hi@thebroomlist.com with the subject line “Notice of dispute,” describing who you are, what happened, and what would resolve it. We will respond within thirty days and try to settle it directly. You agree to complete this step before beginning arbitration or filing in court, and we agree to the same before bringing any claim against you. The time limit for bringing a claim pauses while this step is underway. This step does not apply to urgent court relief to stop the misuse of confidential information or intellectual property.
Agreement to arbitrate
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A DISPUTE HEARD BY A JURY OR AS PART OF A CLASS ACTION.
If we cannot resolve a dispute through the step above, you and The Broom List agree that any dispute, claim, or controversy arising out of or relating to these Terms of Use, our Privacy Policy, the Services, or your relationship with us, whether based in contract, tort, statute, or any other theory, will be resolved by final and binding individual arbitration rather than in court. This agreement is governed by the Federal Arbitration Act.
How arbitration works. The arbitration will be administered by the American Arbitration Association under its Consumer Arbitration Rules, which are available at adr.org, by a single arbitrator. The arbitrator decides all issues except those reserved below, applies the law of the State of Georgia and any applicable federal law, and may award any relief a court could award to you individually, including statutory damages and attorney’s fees where a statute provides for them. The arbitrator’s decision is final and may be entered as a judgment in any court with jurisdiction. Arbitration is less formal than a lawsuit: there is no jury, discovery is more limited, and review by a court is narrow.
Where it happens, and who pays. You may choose to have your arbitration conducted by telephone or video, based on written submissions alone, or in person in the county where you live. We will pay the arbitration filing, administrative, and arbitrator fees that exceed what it would have cost you to file the same claim in court, as the applicable rules require, and each of us otherwise pays our own attorney’s fees unless a statute or the arbitrator provides otherwise.
Class action waiver. YOU AND THE BROOM LIST AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person’s claims or preside over any form of representative proceeding. If this paragraph is found unenforceable as to a particular claim, that claim, and only that claim, will be decided in court and the rest of this section will remain in effect.
What is not covered. Either of us may bring an individual claim in small claims court if it qualifies there. Either of us may seek injunctive or other equitable relief in court to stop infringement or misuse of intellectual property or confidential information. Nothing in this section prevents you from seeking public injunctive relief, from reporting a concern to any government agency, or from exercising any right that applicable law says cannot be waived, including under any state law governing dating or social referral services, and any claim for public injunctive relief will be decided in court after the individual claims are arbitrated.
Your right to opt out. YOU MAY DECLINE THIS ARBITRATION AGREEMENT. Write to hi@thebroomlist.com with the subject line “Arbitration opt out” within thirty days of first accepting these terms, including your name and the email address you used. That is all it takes. Opting out does not affect your application, your membership, or any service you receive from us, and it does not affect any other part of these terms. If you opt out, disputes between us proceed in court.
Changes and survival. If we materially change this section, the change does not apply to any dispute we already knew about, and you will have thirty days from notice to opt out of the change. This section survives the end of your relationship with us.
General
Your statutory rights. Nothing in these terms waives or limits any right you hold under the consumer protection laws of your state that cannot be waived by contract, including any state law governing dating or social referral service contracts. Where any provision of these terms conflicts with such a law, the law controls for you and the remainder of these terms stays in effect.
Severability and general provisions. If any provision of these terms is found unenforceable, that provision will be limited or removed to the minimum extent necessary and the remaining provisions will remain in full force. Our failure to enforce any provision is not a waiver of it. You may not assign these terms; we may assign them in connection with a sale or reorganization of the business. These terms, together with our Privacy Policy and any separate written agreement between you and The Broom List, are the entire agreement regarding the site, and the separate written agreement governs in the event of a conflict.
Third-party services. We use third-party tools such as scheduling, video, payment, and form providers, and we may link to other sites. We are not responsible for their content, availability, or practices.
Promotions and commissions. Giveaways, contests, and referral rewards are governed by the rules shared with them. We may earn a commission when you buy through some links or recommendations we share, and we will tell you when we do.
Feedback. If you send us suggestions or ideas, we may use them without any obligation to you.
Survival. Terms that by their nature should continue, including confidentiality, your content, payments, disclaimers, limits of liability, indemnification, and dispute resolution, continue after your use of the Services ends.
Governing law. These terms are governed by the laws of the State of Georgia, without regard to conflict of law principles. Any claim not subject to arbitration will be brought in the state or federal courts located in Gwinnett County, Georgia, except that small claims may be brought where you live.
Contact. Questions, concerns, or notices under these terms: hi@thebroomlist.com, subject line “Terms of Use.” The Broom List LLC, a Minnesota limited liability company registered to do business in Georgia. Our postal address is included in our marketing emails and is available on request.
The first date
Falling
Head over heels
Forever
